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1995-08-23
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THE INTERNATIONAL GENEALOGY ASSOCIATION NETWORK (IGA_Net<tm>
Duties, Responsibilities, and Authority
OVERSEAS OMBUDSMEN (OO)
23 August 1995
Description of an Overseas Ombudsman-- His/Her Duties, Responsibilities,
and Authority
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. Description
~~~~~~~~~~~
A. An Overseas Ombudsman (OO)is the Supporting Manager of
IGA_Net<tm>'s overseas operations in a specified country/area.
B. OO's are directly under, and are responsible to, the
IGA_Net<tm> Administrator/Zone-Coordinator.
C. OO's are appointed and discharged by the IGA_Net<tm>
Administrator/Zone-Coordinator.
D. All OO's in IGA_Net<tm> are bound by the duties,
responsibilities, and authority detailed herein.
2. Duties, Responsibilities, and Authority
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The following duties, responsibilities, and authority are
delegated to all OO's within IGA_Net<tm>.
A. An OO is IGA_Net<tm>'s prime contact with a Host in a foreign
country. All traffic to and from the country represented is funnelled
through the OO.
B. An OO is responsible for assisting the foreign Host
whom he/she is supporting in any and all ways possible. This includes,
but is not limited to, the following:
1) Providing guidance of all sorts possible in helping
the foreign Host manage his network in the most outstanding way
possible.
2) Assisting the foreign Host in locating and processing,
as necessary, prospective new downlinks--insuring that copies of
membership applications of all new nodes in the Host's network get
passed to the IGA_Net<tm> Administrator/Zone-Coordinator.
3) Insuring that the published IGALIST listing of the foreign
Host's network is accurate at all times.
4)
C. Barring extenuating circumstances, an OO will poll his/her
supported Host once weekly and the supported Host will poll the OO at
some different time during each week. This means that traffic will be
transferred twice weekly between the OO and the foreign Host.
D. If there is an IGA_Net<tm> conference which covers the
geographical area in which the supported Host resides, the OO will
function as co-moderator of that echo. Normally, the foreign Host will
function as the other co-moderator, also; but he/she may designate
someone else to do that duty.
D. The OO will communicate frequently via direct netmail with
the IGA_Net<tm> Administrator/Zone-Coordinator and keep him apprised
of the condition of his contact with the foreign Host. If a problem
develops within the foreign operation, the OO will communicate the
details most immediately directly to the IGA_Net<tm>
Administrator/Zone-Coordinator.
E. Should, for any reason, the foreign Host require replacement,
the OO will locate a suitable candidate within the coutry/area
supported and convey that information to the IGA_Net<tm>
Administrator/Zone-Coordinator. In the absence of negative factors,
the IGA_Net<tm> Administrator/Zone-Coordinator will appoint the
identified person to the Host position.
F. Should a disagreement between the OO and his/her supported
Host arise --which disagreement cannot be settled between the two
parties involved-- the IGA_Net<tm> Administrator/Zone-Coordinator
will decide the issue. The decision made by the IGA_Net<tm>
Administrator/Zone-Coordinator will be final and uncontestable.
Z. Harmony is the backbone of all effective organizations--and
especially this of ours. All effort will be made to ensure that
relationships with the foreign Host and his supported downlinks are,
and remain, the most cordial possible.
ZZ. This document may be changed and updated as requirements
are identified and/or exist.
********************************************************************
IGA_Net<tm> is a TRADEMARK of International Genealogy Association
of North America, Fredericksburg, VA 22405